A dedicated team of three, backed by an intelligent operations platform — delivering institutional-quality management with the attention of a boutique practice.
When you work with AssetPro, you know exactly who is managing your property and what they do. There are no layers, no account managers who change every 18 months, and no handoffs between departments.
25+ years in NZ commercial property. $2B+ career portfolio across Augusta Funds Management, Equinox Capital, and Helius Therapeutics. Lo handles all owner relationships, rent reviews, lease negotiations, investment advisory, and portfolio strategy. The person who founded AssetPro is the person managing your property.
Kimberly oversees all facilities management across the portfolio — from planned maintenance programmes and capital works to contractor procurement, tendering, and project coordination. She ensures every building runs efficiently, every contractor delivers on time and on budget, and every facility issue is resolved before it becomes a problem.
Ash is the eyes on the ground. Building inspections, site access coordination, contractor supervision, and physical asset oversight. She knows the condition of every property in the portfolio and ensures maintenance standards are met.
ARIA — our Asset Repair and Information Assistant — is AssetPro’s proprietary operations platform. It handles the end-to-end lifecycle of maintenance requests, contractor coordination, and owner reporting across the entire portfolio, operating around the clock.
Every maintenance request is triaged in real time. The right contractor is identified from our network of over 100 specialists across 14 trade types, matched to the specific property and job. Dispatch is coordinated, follow-ups are automated, and every deadline is monitored — so nothing falls through the cracks.
The team makes every decision. ARIA ensures every decision gets executed. Contractor dispatches require approval from Lo, Kimberly, or Ash before they’re sent. Quotes are flagged for review. Jobs are never closed automatically — completion is always a human decision. ARIA handles the operational throughput so the team can focus on what matters most: your property’s performance.
Five service domains covering the full lifecycle of commercial property ownership — from daily operations to long-term strategy.
The operational core of everything we do. We manage your building, your tenants, and your leases as if they were our own — because the quality of day-to-day management directly determines your property’s long-term value.
This covers tenant liaison and relationship management, lease administration and renewals, rent collection and arrears follow-up, OPEX budget preparation and reconciliation, maintenance coordination across all trades, insurance management, and post-acquisition onboarding for new properties entering the portfolio.
ARIA triages every maintenance request in real time, identifies the right contractor from our network, and coordinates dispatch with automated SLA monitoring. Nothing sits unactioned.
View full details →Rent reviews are one of the most important — and most undervalued — aspects of commercial property ownership. Most property managers treat them as administrative tasks. We treat them as strategic opportunities to maximise your income.
Lo has personally conducted rent reviews on portfolios exceeding $500 million. That institutional experience means understanding not just what the market says, but how to structure reviews for long-term advantage — whether that’s market rent, CPI, or fixed-percentage mechanisms.
This service also encompasses cash flow forecasting, lease renewal strategy, vacancy cost analysis, and OPEX reconciliation — the financial levers that determine whether your property is simply occupied or genuinely performing.
View full details →With over $25 million in active development, we don’t just manage buildings as they are — we help owners improve them. Whether that’s a tenant fitout, a seismic strengthening project, a full refurbishment, or a new build, we oversee the process from feasibility through to completion.
This includes capital expenditure planning, contractor tendering and procurement (managed by Kimberly), project timeline coordination, and asset repositioning — taking an underperforming building and developing a strategy to unlock its value.
View full details →When you’re considering buying, selling, or repositioning a commercial property, you need an advisor who has personally managed assets at scale — not someone reading off a brochure. Lo’s due diligence experience spans $2 billion in commercial transactions across Augusta and Equinox Capital.
We provide acquisition due diligence, financial feasibility analysis, portfolio review, disposal strategy, and investment modelling. Our advisory is grounded in operational reality — because we manage properties every day, we know what the numbers actually mean on the ground.
This service also encompasses cash flow forecasting, lease renewal strategy, vacancy cost analysis, and OPEX reconciliation — the financial levers that determine whether your property is simply occupied or genuinely performing.
View full details →Commercial property compliance in New Zealand is complex and the consequences of getting it wrong are serious. We manage every compliance obligation across your portfolio so you don’t have to worry about expired BWOFs, missed fire safety tests, or inadequate insurance.
ARIA monitors every compliance deadline and automatically coordinates inspections, certifications, and contractor appointments. Recurring jobs — BWOF inspections, lift maintenance, fire system testing — are scheduled, reminded, and tracked through to completion.
This also covers health and safety obligations, seismic assessment coordination, insurance adequacy reviews, and resource consent management.
View full details →Whether you’re looking for a new property manager or want a second opinion on your portfolio, the conversation starts here.